Privacy Policy

1. Introduction

This Privacy Policy describes how Ground Dwellers Martial Arts Academy ("we," "us," or "the Academy") collects, uses, and protects the information you provide when you visit our website grounddwellers.com, enroll as a member, attend a class, or otherwise interact with our services.

2. Information We Collect

2.1 Information You Provide. When you fill out a form on our website, book a free class, enroll as a member, or contact us directly, we may collect your name, email address, phone number, mailing address, emergency contact information, and, for youth enrollments, information about your child.

2.2 Information Collected Automatically. When you visit our website, we may collect standard web analytics data including IP address, browser type, pages viewed, time spent on pages, and referral source. This information is used to understand site performance and improve the user experience.

3. How We Use Your Information

We use the information we collect to:

• Schedule and confirm free classes and appointments
• Process membership enrollments and payments
• Communicate with you about your membership, classes, and Academy events
• Respond to inquiries and provide customer support
• Improve our website, services, and programs
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With trusted service providers who help us operate our business (such as our customer relationship management platform, payment processor, and email service) under agreements that require them to protect your information
• When required by law, court order, or government request
• To protect the rights, property, or safety of the Academy, our members, or others

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, analyze site traffic, and improve your experience. You can control cookies through your browser settings, though disabling cookies may affect some site functionality.

6. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. For youth enrollments, we collect information about children only from a parent or legal guardian.

7. Your Choices and Rights

You may:

• Opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal or contractual retention requirements

To exercise these rights, contact us using the information at the end of this policy.

8. Data Security

We take reasonable measures to protect the information we collect against unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites, including our social media accounts. We are not responsible for the privacy practices of those third-party sites. This Privacy Policy applies only to information collected by us on our website.

10. Third-Party Services

We use trusted third-party services to operate our website and business. These may include:

• GoHighLevel — our customer relationship management and communication platform
• Google Analytics — website analytics and traffic analysis
• Meta (Facebook) Pixel — advertising measurement and analytics, if used
• Google Maps — embedded location maps on our website

Each of these services collects and processes information under its own privacy policy. Confirm the active list of third-party services with the Academy for the most current information.

11. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, and comply with our legal obligations. Membership records are typically retained for a period consistent with tax and regulatory requirements. Marketing contacts may be retained until you opt out. Website analytics data is retained according to the retention settings of our analytics provider.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with an updated "Last Updated" date. Continued use of the website or services after any change constitutes acceptance of the revised policy.

13. Contact

For questions about this Privacy Policy or to exercise your rights, contact us at:

Ground Dwellers Martial Arts Academy
7623 Louetta Rd, Spring, TX 77379
(281) 871-9248
train@grounddwellers.com